PCC expands Care Management Program

OAK PARK, Ill. – April 6, 2016 – Dedicated to comprehensive health care, PCC Community Wellness Center (PCC) is successfully enhancing and expanding its Care Management Program to serve a growing patient population.

Last year, Illinois law required 50% of Medicaid beneficiaries to be enrolled in coordinated care, which includes a choice of a primary care physician, a care coordinator, and a provider network. “What is extraordinary is that we are reconnecting individual care to the patient,” said Katherine Suberlak, Chief Population Officer. “With a care coordinator, priority populations such as postpartum mothers and individuals who have recently visited the emergency room have the one-on-one support they need to navigate through their health care needs.”

Care coordination is essential to the Care Management Program, which also conducts health assessments, care planning, facilitation, ongoing evaluation, and advocacy. Through the generous funding from The VNA Foundation, The Chicago Community Trust, and The Crown Family, PCC has been able to support the expansion of the Care Management Program by maintaining existing staff, hiring additional members to the care coordination team, and adding a clinical care manager position. Within the past year, the Care Management Department has grown from nine individuals to 20.

Mayra Sanchez, Care Coordinator at PCC Walk-In Wellness Center at West Suburban Medical Center.

This expansion has included adding licensed individuals to the team including registered nurses and social workers. In addition, the Care Management team now has a licensed clinical social worker who oversees the clinical care managers. The Care Management staff is well positioned to navigate resources to meet individuals’ and families’ comprehensive health needs. PCC plans to continue program expansion to provide care coordination to the many PCC patients who would benefit.

For more information about PCC’s Care Management Program, please contact Katherine Suberlak, Chief Population Health Officer at This e-mail address is being protected from spambots. You need JavaScript enabled to view it , or at 708-413-1231.